About Us

INDUSTRIAL MEASUREMENT CO.
CORPORATE CHARTER and MISSION STATEMENT

Industrial Measurement Co. was created to provide the St. Louis market with solutions for primary device instruments.  We have limited our territory to a 200 mile radius of St. Louis, which allows our salesmen to more easily stay in touch with customers. Being local helps us provide better customer service and allows us to understand individual customer needs and requirements. Our location helps in achieving the company's number one mission, which is:

THROUGH CUSTOMER SERVICE AND APPLICATIONS KNOWLEDGE, BE THE BEST PRIMARY DEVICE REP IN OUR TERRITORY.

We attribute our success and support our mission statement with the following five factors:

1. Strong product and application knowledge. All of our outside sales personnel have a strong background in the sales, engineering or marketing of instrumentation. All have attended factory-training programs. Our customer service representatives have also been factory trained and have gone through extensive in house training.

2. Attention to customer needs and problems. Our focus is to retain customers. All employees recognize that customer needs come first.

3. Quality product and service. We only represent principals' who are dedicated to quality and to providing customer satisfaction. Our line card reflects this policy. If a customer has a problem we do whatever is necessary to make sure the customer is satisfied.

4. Customer Advocacy. Our sales people represent the customer to our principals and represent our principals to our customers.

5. Excellent technical support. Our outside and inside salespeople have extensive training in all products.  This enables us to provide our customers with technical support and problem solving.

IMC is successful today because of our commitment to synergy of our product line.  We focus on instruments for pressure, level, temperature and analytical.  We do not stray from focus and our customers rely on our expertise.